TRAINING, COACHING & CONSULTANCY
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Steve Towers, Founder
I wanted to tell you how much I enjoyed the book!
It really helped tie together various concepts and practices I have been evolving towards over a number of years, crystallizing them into a simple but powerful framework. See the book on Amazon.
In 2010 the book Outside In The Secret galvanized global leading corporations to redefine their view of business, and in doing create clear water between themselves and their competitors. In redrawing the business map companies progressively with the Triple Crown as they simultaneously reduce costs, grow revenues and enhance customer services. You will never think of business in the same way again. See the book on Amazon. If you have a specific enquiry let us know here - Info Request
If you are looking to improve your own professional skills in business process management and
business process improvement, then I would recommend the Advanced Business Process Methods and
Techniques of the
Business Process Professional programme by BP Group.
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SUCCEED WITH PROCESS FROM THE OUTSIDE-IN |
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Outside In offers the opportunity to radically rethink the way we run our organisations to Grow Revenues, Reduce Costs and Improve Service. You can access the toolkits and other resources including online, inhouse and open class training led by world renowned coaches and mentors. Find out how we can help you ensure your processes and systems work first time, everytime. Regards
Steve Towers
Around the world we have a series of programmes in conjunction with major partners, research companies and conference organizers. We will introduce you to a proven, tried and tested approach that harnesses the strength of the organization in a fundamentally different way.
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- Training in (BPM) Advanced Process Management?
- Innovation through Process?
- Evolving to a Customer centric view?
- Lean and Six Sigma need stretching?
- BPM Licensed Certification?
- Mentoring with your people to deliver success?
- Efficient & Effective processes?
- Cost Reduction?
- Process Management?
- Service Improvement?
- Performance improvement?
- Process Automation?
- VERY RAPID Delivery?
I was inspired by your "Outside In" philosophy and am looking forward
to using these concepts to improve processes across the Council and achieve our SCO. Thank you once again for a splendid workshop.
I had the privilege of having Steve Towers as my trainer when doing my Master Class in September. It was great having a coach/mentor of his caliber, he knows the subject matter intimately, he is passionate about what he teaches and has a wealth of knowledge and experience in the BPM field. I was in awe of his knowledge and his ability to disseminate the information the way he did. It took 2 days for me to get the ‘AHA’ moment but since then it has been amazing. The event was a stupendous success, you were just brilliant,
with excellent valuable insights on customer experience transformation through process innovation! The detail was very relevant and extremely well presented.
Steve is a great communicator and spoke extremely well. Bottom line, CEMMethod® is a to-the-point, straightforward, simple,
and easy to understand method that will help us and our clients reduce process
improvement project time, deliver value rapidly, and most important Brilliant Workshop. The speaker was awesome and gave great guidance on matters I am finding in the workplace. The workshop is highly recommended for anyone who wishes to simplify and expedite processes thereby enhancing customer satisfaction. The speaker is immensely knowledgeable and demonstrates vast experience in the subject. ...you've fundamentally changed the way I think about every process.
And inspired me to try Outside-In (OI) in all walks of life.
The first two levels should be included in educational curriculums (yes, even at the junior levels).
If everyone started applying OI, the world would be... where it should be. |
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